By accessing or browsing our website you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below. La Mar Excursions, Inc. (La Mar) is a tour operator, offering a wide range of excursions. Bookings are made directly through your cruise line. La Mar does not take bookings on this site. If you are having any problems booking through your cruise line, or have questions regarding our services, please use our contact page for assistance.
La Mar reserves the right to alter itineraries and/or timetables should it be necessary, due to adverse weather and or other related conditions. La Mar is not responsible for expenses and/or other related costs due to factors outside of its control, such as flight delays, changes and or cancellations, injuries, weather, war, natural disasters etc. and/or other unforeseeable matters. You are responsible for providing La Mar with the correct contact information and related details so that we can keep you informed in the event of changes made to the services booked.
Appropriate footwear and suitable outdoor clothing must be worn. We reserve the right to refuse participation to customers who are dressed inappropriately or with inappropriate footwear since this will put the client’s well-being and safety at risk.
Assumed risk & Outdoor activities:
Guests are advised that all activities are undertaken entirely at their own risk and they must behave in a fit and proper manner at all times in accordance with our partners guidelines and must take proper responsibility for their own safety. All tours and outdoor activities carry inherent risks and La Mar or its partners do not assume any responsibility for accidents that are caused by its customers or can be traced to their own actions or are caused by factors outside of human control (Force majeure). You agree to these conditions, understand its implications and accept responsibility for your participation in your trip. You may come in close contact with animals on some excursions. Please take all personal precautions and follow tour guide or handler instructions for your own safety. Hand sanitizer locations are readily available at wildlife viewing locations and we urge you to take advantage of these stations.
Alcohol and drugs:
We reserve the right to refuse participation to clients we believe are under the influence of alcohol or drugs, in such circumstances. Our guides reserve the right to refuse participation to any customer whose conduct or manner is likely to cause offence, upset or put other passengers in danger. In such cases, the guest may be instructed to leave the excursion at a safe and suitable location.
Your baggage will be stored on the motorcoach during your excursion. You will retrieve your baggage at the airport upon arrival and your bags must be claimed curbside. La Mar is not responsible for any damage to bags or loss or damage to contents. All personal items must be removed from the motorcoach when you debark. Should loss or damage occur, please notify your tour guide who will complete an incident report for follow up.
Your excursion may use one our La Mar partners and as such, they will assume responsibility for your successful experience while in their custody and control. Should you experience any difficulty, please notify your La Mar tour guide who can assist in directing your concerns to the appropriate partner office.
Reviews & Feedback
La Mar welcomes all feedback, both positive as well as negative as it helps us improve our overall services, and performance. We would greatly appreciate it if you could share your tour experience with us. Please use our feedback page or visit our Facebook page La Mar Excursions.